Your 3 steps to Successful Management

Acknowledgement of Debt Letter: Accounts 45 Days Old
With this letter we intend to establish prompt payment from your customer. Should there be a dispute relating to his debt Credit Department will forward a dispute form to the Customer Service for resolution purposes.
If having resolved your dispute, the debtor still resists paying, steps 2 & 3 can be completed.>>>>>>>>>>>>>>
The Phone Call
Credit Staff make a courtesy call.
The purpose of this is to ensure prompt payment and to ascertain that there are no disputes.
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The 1st Demand Letter : Accounts 60 Days Old
A DEMAND LETTER with a purpose of picking up slow payers and to inform the customer that they have no reason not to pay this account as there has been no dispute registered>>>>>>
The 2nd Phone Call
Credit Staff make another call
They advise that the account is now overdue & that payment is required. Your trading terms are quoted.
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Solicitor Demand Letter: Accounts 70 Days Old
The SOLICITOR DEMAND LETTER is the 3rd part in this process. This letter has IMPACT. This letter will distinguish the payers from the non-payers.